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Terms of Service

Effective Date: March 1, 2026

Toplight AI is a service operated by Toplight Marketing LLC (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of the website https://www.toplight.ai and any related products or services (collectively, the “Services”).

By accessing or using our website or Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the website or Services.

1. Eligibility

The Services are intended for business users and professionals. By using the Services, you represent and warrant that:

  • You are at least 18 years old
  • You have the authority to enter into this agreement
  • If you are using the Services on behalf of a company or organization, you are authorized to bind that entity to these Terms

2. Description of Services

Toplight AI provides software and automation tools designed to assist businesses with lead engagement, communication workflows, and lead screening processes. Services may include, but are not limited to:

  • AI-assisted messaging workflows
  • Lead screening and qualification tools
  • CRM integrations
  • Communication automation
  • Reporting and analytics tools
  • Onboarding and implementation support

Toplight AI provides automation and software tools only. The Company does not originate loans, provide financial advice, act as a licensed mortgage broker or lender, or guarantee any business outcomes.

3. Accounts and Registration

Certain features of the Services may require account registration. When creating an account, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your login credentials
  • Notify us immediately of any unauthorized use of your account

You are responsible for all activity that occurs under your account. We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

4. Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with these Terms. You may not:

  • Use the Services for illegal or fraudulent activities
  • Send unlawful, deceptive, abusive, or misleading communications
  • Attempt to access systems or accounts without authorization
  • Interfere with the operation or security of the Services
  • Use automated tools to scrape or extract data from the website
  • Reverse engineer, copy, or replicate any part of the platform

We reserve the right to suspend or terminate access to the Services if we determine that your use violates these Terms.

5. Messaging Compliance

Toplight AI may enable automated or semi-automated communication with leads, contacts, or customers. Users are solely responsible for ensuring that their communications comply with applicable laws and regulations, including but not limited to:

  • The Telephone Consumer Protection Act (TCPA)
  • The CAN-SPAM Act
  • Applicable state telemarketing or privacy laws
  • Consent and opt-in requirements

Users must obtain any necessary permissions before contacting leads or customers through automated messaging workflows.

Toplight Marketing LLC is not responsible for how users obtain or use contact data or for the legality of messages sent through the Services.

6. Third-Party Services

The Services may integrate with or rely on third-party providers, including:

  • CRM platforms
  • Communication providers
  • Analytics services
  • Hosting providers
  • Payment processors

We are not responsible for the operation, security, or policies of third-party services. Your use of those services may be subject to their own terms and policies.

7. Intellectual Property

All content, software, technology, and materials provided through the website or Services are owned by Toplight Marketing LLC or its licensors. This includes:

  • Software
  • Code
  • Workflows
  • Design elements
  • Branding
  • Text and graphics

You are granted a limited, non-exclusive, non-transferable license to access and use the Services for your business purposes. You may not copy, reproduce, distribute, or create derivative works from our platform without written permission.

8. Fees and Payments

Certain features of the Services may require payment. By purchasing Services, you agree to pay the applicable fees described at the time of purchase.

Unless otherwise stated, fees are non-refundable. We reserve the right to modify pricing or introduce new charges with reasonable notice.

9. Data and User Content

Users may submit information, communications, or data through the Services. You retain ownership of your content and data. However, by using the Services, you grant us a limited license to process and store such information as necessary to operate and provide the Services.

You represent that you have the legal right to use and submit any data processed through the Services.

10. Disclaimer of Warranties

The Services are provided on an “as is” and “as available” basis. Toplight Marketing LLC makes no guarantees regarding:

  • The accuracy or reliability of the Services
  • Business outcomes, revenue, or conversion rates
  • Uninterrupted or error-free operation of the platform

To the fullest extent permitted by law, we disclaim all warranties, express or implied.

11. Limitation of Liability

To the fullest extent permitted by law, Toplight Marketing LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of the Services. This includes loss of revenue, loss of business opportunities, or loss of data.

Our total liability for any claim relating to the Services shall not exceed the amount paid by you to the Company in the twelve months preceding the claim.

12. Termination

We may suspend or terminate access to the Services if:

  • You violate these Terms
  • You misuse the Services
  • Required by law or legal process

You may discontinue use of the Services at any time.

13. Changes to These Terms

We may update these Terms from time to time. When updates are made, the revised Terms will be posted on this page with an updated effective date.

Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in courts located in Miami-Dade County, Florida.

15. Contact Information

If you have questions about these Terms of Service, please contact us:

Toplight Marketing LLC
86 SW 8th Street
Miami, FL 33130

Email: hello@toplight.ai
Phone: +1 (212) 709-6918